At Fletcher Threads, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase, including our cash on delivery option. By accessing our website or using our services, you consent to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information that you provide directly to us when you:
- Create an account
- Place an order
- Contact us for support
- Subscribe to our newsletter
This information may include:
- Name
- Email address
- Phone number
- Shipping address
- Payment information (for online payments)
2. Use of Your Information
We use the information we collect for various purposes, including to:
- Process and fulfill your orders, including cash on delivery transactions
- Communicate with you about your order
- Improve our website and services
- Send promotional emails and newsletters (if you have opted in)
- Respond to your inquiries and provide customer support
3. Disclosure of Your Information
We may share your information in the following situations:
- With third-party service providers to assist in processing payments, shipping orders, or providing customer support.
- To comply with legal obligations or respond to legal requests.
- In connection with a merger, sale, or acquisition of our business.
4. Cash on Delivery Transactions
If you choose the cash on delivery option, please note that our delivery personnel may collect your cash payment at the time of delivery. We do not store or process any payment information for cash transactions.
5. Security of Your Information
We take the security of your personal information seriously and use reasonable measures to protect it from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.
6. Your Rights
You have the right to:
- Access and update your personal information.
- Opt out of receiving promotional communications.
- Request the deletion of your personal information, subject to certain exceptions.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of the website after any changes constitutes your acceptance of the updated policy.
8. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at