Return and Refund Policy

At Fletcher Threads, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, please review our refund and return policy below.

1. Returns

You have 30 days] from the date of delivery to initiate a return for any item that meets the following criteria:

• The item is unworn, unwashed, and in its original condition.
• The item is in its original packaging with all tags attached.

To initiate a return, please contact our customer service team at [email protected]

with your order number and reason for the return. We will provide you with further instructions on how to return your item.

2. Non-Returnable Items

Certain items are non-returnable, including:

• Final sale items
• Customized or personalized items
• Gift cards

3. Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied as Cod.

4. Exchanges

If you wish to exchange an item for a different size or color, please initiate a return and place a new order for the desired item. We recommend returning the original item first to ensure availability.

5. Shipping Costs

Customers are responsible for return shipping costs, unless the return is due to a mistake on our part. In such cases, we will cover the return shipping costs.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery with photos of the item and your order details. We will arrange for a replacement or refund as necessary.

7. Changes to This Policy

We reserve the right to update this refund and return policy at any time. Any changes will be posted on our website with an updated effective date.

8. Contact Us

If you have any questions about our refund and return policy, please reach out to us at